Bitlancer started as a database consulting company back in 2010, but quickly transitioned into helping our clients achieve what is now known as DevOps. We’re a ‘boutique’ team in the sense that we grow slowly on purpose, and strive to maintain consistent, highest-quality work across all of our projects. I’ve personally known and/or worked with all but one of the people on our current team for five or more years.

Delivering actual value with consulting services in the DevOps space takes a lot more than technical chops. Unlike similar firms in the Boston DevOps community and elsewhere, we don’t offer ‘DevOps-as-a-Service’ or ‘Managed DevOps’ - those terms are oxymorons.

DevOps must come from within.

Why? Because DevOps is just as much about company culture and business goals as it is about technology/tools.

What Bitlancer offers in lieu of trying to ‘outsource DevOps’ is our DevOps CoPilot service. This offers clients discounted consulting rates, ‘all-hands’ support calls, training and architecture consultation services (which includes the ability to ask ‘quick questions’ of our dedicated team). The goal of DevOps CoPilot is to help teams work together better, and be able to ship code faster and with less anxiety.

When Bitlancer comes onboard, things often tend to change rapidly, including priorities. For that reason, we tend to suggest starting with a small scope of work. That way clients can see the value we add from day one, we can make sure we’re familiar enough with their stack and tools to provide good value in the longer-term, and we can achieve adequate knowledge transfer to their teams while providing a tangible ‘work product.’

We can work on siloed projects or provide staff augmentation. However, it’s key for us to stay connected with your team while we’re working on any projects. Otherwise there’s a risk that you’ll want us to help them implement and processes and tooling to ‘make things faster,’ only to slow your teams down because they weren’t brought into the new processes and technology choices to begin with.

We strongly prefer to work with our clients’ teams like we’re all coworkers. That way people tend to trust our work and see its value, and can begin leveraging it from the outset.