How can I disable sales tax on my products?

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Written By Matt Juszczak
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Sometimes enabling sales tax on your Late Cancel & No Show fees may cause issues with processing. For example, you may receive a message like Failure: The input payment total (34.95) does not match the calculated total (34.96) for the entire cart. Our support team may recommend you disable sales tax on your products to resolve these issues. Please consult your tax advisor or CPA on whether or not you can disable sales tax on your products.

To disable sales tax on your products:

  • Access the Products screen.

  • Search for your product. For example, by typing “Fee” into the search box.

  • Click on the product name.

  • Uncheck “Sales Tax” and hit save.

Matt Juszczak
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